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Description

Issues that cost significant support resources and have full or partial technical or product solutions. This includes:

  • Bugs: Incorrect behaviors with technical remedies and ongoing support costs.
  • Product Usability/Confusion/Consistency Issues: Product features which are difficult to use, confusing, or not consistent with user expectations or across applications that can reasonably be improved with technical or product changes.
  • Gaping Wounds: Feature development where the foreseeable cost of feature implementation and maintenance is much lower than ongoing support costs.

Recent Activity

Sep 13 2018

epriestley removed a parent task for T5031: Draft Comment Persists After Submission: T5811: Phriction does not correctly save and restore document drafts of in-progress edits.
Sep 13 2018, 3:28 PM · Restricted Project, Support Impact, Mobile

Apr 5 2018

epriestley closed T3788: Improve encoding management in Diffusion, a subtask of T4045: Store diffs as binary, not UTF-8, as Resolved.
Apr 5 2018, 5:51 PM · Restricted Project, Support Impact, Differential

Apr 12 2017

epriestley archived Support Impact.
Apr 12 2017, 2:49 PM

Mar 30 2017

epriestley moved T4752: Daemons may not have permission to remove files from local disk storage engine from vNext to v3 on the Files board.
Mar 30 2017, 7:35 PM · Files

Mar 26 2017

epriestley removed a project from T2632: MyISAM fulltext does not support non-latin languages and we don't warn you about it: Elasticsearch.
Mar 26 2017, 12:25 PM · Search
epriestley closed T5282: Provide documentation on setting up ElasticSearch, a subtask of T2632: MyISAM fulltext does not support non-latin languages and we don't warn you about it, as Resolved.
Mar 26 2017, 12:20 PM · Search

Mar 8 2017

avivey added a comment to T4752: Daemons may not have permission to remove files from local disk storage engine.

I've implemented the sudo approach at some point - P2016 - and I think it worked alright.

Mar 8 2017, 12:03 PM · Files

Feb 13 2017

ofbeaton added a comment to T4411: Adding a CC to a Maniphest Task should give View rights for that user.

We would also like this behaviour, and currently use a workaround to accomplish it (which is why we never came here looking for a fix). We created a custom Create Task form that sets the default view policy to include subscribers.

Feb 13 2017, 3:50 PM · Wikimedia, Policy

Dec 13 2016

epriestley closed T4045: Store diffs as binary, not UTF-8, a subtask of T1191: Comments are truncated at first non-base-plane character, as Resolved.
Dec 13 2016, 5:44 PM · Wikimedia, Support Impact, High Support Impact, Differential
epriestley closed T4045: Store diffs as binary, not UTF-8 as Resolved.

This is now better tracked in followups:

Dec 13 2016, 5:44 PM · Restricted Project, Support Impact, Differential
epriestley moved T4045: Store diffs as binary, not UTF-8 from v2 (UI/Mobile) to v3 (Infrastructure) on the Differential board.
Dec 13 2016, 4:20 PM · Restricted Project, Support Impact, Differential
epriestley added a parent task for T2632: MyISAM fulltext does not support non-latin languages and we don't warn you about it: T12003: Explain to users how fulltext queries are parsed and executed.
Dec 13 2016, 12:36 PM · Search

Dec 8 2016

epriestley moved T2632: MyISAM fulltext does not support non-latin languages and we don't warn you about it from Backlog to v2 on the Search board.
Dec 8 2016, 7:03 PM · Search

Oct 18 2016

gd merged T8708: Undefined variable: message when trying to move a phriction page to a lower level into T8082: Exception when moving Phriction document into place of old one.
Oct 18 2016, 1:01 PM · Restricted Project, Support Impact, Phriction
gd closed T8082: Exception when moving Phriction document into place of old one as Resolved by committing rP4e831e786e7a: Fix Phriction document move on to existing document placeholder.
Oct 18 2016, 11:58 AM · Restricted Project, Support Impact, Phriction

Oct 17 2016

gd added a revision to T8082: Exception when moving Phriction document into place of old one: D16713: Fix Phriction document move on to existing document placeholder.
Oct 17 2016, 1:21 PM · Restricted Project, Support Impact, Phriction

Oct 9 2016

42thcoder moved T6072: Improve usability of `arc diff` from vMajor to vNext on the Arcanist board.
Oct 9 2016, 6:15 AM · Restricted Project, Documentation, Arcanist
42thcoder moved T6072: Improve usability of `arc diff` from vNext to vMajor on the Arcanist board.
Oct 9 2016, 6:15 AM · Restricted Project, Documentation, Arcanist

Aug 29 2016

epriestley added a parent task for T5726: Add more information to story POSTs during the feed.http-hooks hook: T11330: Allow Herald to "Queue Call to Webhook: ...".
Aug 29 2016, 3:03 PM · Feed

Aug 12 2016

stevex added a comment to T4411: Adding a CC to a Maniphest Task should give View rights for that user.

In my personal opinion adding a CC that cannot see the task is an error and like this should be treated, meaning ux should just report as error when try to save it. It is important that ux reports it since it can be overlooked by the person changing the task.

Aug 12 2016, 2:21 PM · Wikimedia, Policy

Aug 8 2016

avivey added a comment to T6072: Improve usability of `arc diff`.

Changes for T9365 might cause some API changes (Moving lint/unit excuses from diff properties to harbormaster.sendmessage), so might be worth doing them around the same time.

Aug 8 2016, 10:49 PM · Restricted Project, Documentation, Arcanist

Aug 5 2016

eadler added a project to T4045: Store diffs as binary, not UTF-8: Restricted Project.
Aug 5 2016, 5:24 PM · Restricted Project, Support Impact, Differential
chad added a parent task for T8082: Exception when moving Phriction document into place of old one: T9379: Build Phriction v3.
Aug 5 2016, 1:48 AM · Restricted Project, Support Impact, Phriction

Jul 29 2016

ysood added a comment to T8075: arc patch fails on Windows with SVN (because it uses "cd", not "setCWD").

@oujesky thanks for the git link. I was able to get the arc patch command working in the meanwhile with these changes.

Jul 29 2016, 11:17 PM · Windows, Arcanist

Jul 27 2016

chad merged T11379: RuntimeException when moving phriction document back to previous location into T8082: Exception when moving Phriction document into place of old one.
Jul 27 2016, 12:02 AM · Restricted Project, Support Impact, Phriction

Jul 21 2016

epriestley added a subtask for T6072: Improve usability of `arc diff`: T11356: Simplify the output of `arc which`.
Jul 21 2016, 11:39 AM · Restricted Project, Documentation, Arcanist
epriestley moved T6072: Improve usability of `arc diff` from Backlog to vNext on the Arcanist board.
Jul 21 2016, 11:34 AM · Restricted Project, Documentation, Arcanist
epriestley added a subtask for T6072: Improve usability of `arc diff`: T11355: Build a flexible revision lookup API in Arcanist.
Jul 21 2016, 11:33 AM · Restricted Project, Documentation, Arcanist

Jul 16 2016

epriestley moved T5969: Add timeouts to service calls to external mailers (was: PhabricatorMetaMTAWorker may hang indefinitely if "sendmail" hangs indefinitely) from Backlog to v3 on the Mail board.
Jul 16 2016, 2:09 PM · Mail

Jul 4 2016

eadler moved T6072: Improve usability of `arc diff` from Restricted Project Column to Restricted Project Column on the Restricted Project board.
Jul 4 2016, 9:19 PM · Restricted Project, Documentation, Arcanist

Jun 30 2016

epriestley merged T11233: Allow customizing the update message template into T6072: Improve usability of `arc diff`.
Jun 30 2016, 3:59 PM · Restricted Project, Documentation, Arcanist

Jun 17 2016

eadler moved T6072: Improve usability of `arc diff` from Restricted Project Column to Restricted Project Column on the Restricted Project board.
Jun 17 2016, 7:09 AM · Restricted Project, Documentation, Arcanist
eadler added a project to T6072: Improve usability of `arc diff`: Restricted Project.
Jun 17 2016, 7:06 AM · Restricted Project, Documentation, Arcanist

May 24 2016

cspeckmim added a comment to T4752: Daemons may not have permission to remove files from local disk storage engine.

We managed to solve this on our server setup using Linux ACL (I had help from someone in IT). Here are roughly the steps we took

May 24 2016, 4:15 PM · Files

May 13 2016

csilvers added a comment to T4752: Daemons may not have permission to remove files from local disk storage engine.

Oh, I see I already made that suggestion! I am nothing if not consistent.

May 13 2016, 10:18 PM · Files
csilvers added a comment to T4752: Daemons may not have permission to remove files from local disk storage engine.

In the meantime, we could maybe do the following:

May 13 2016, 10:18 PM · Files

May 7 2016

epriestley renamed T4752: Daemons may not have permission to remove files from local disk storage engine from Daemons may have permission to remove files from local disk storage engine to Daemons may not have permission to remove files from local disk storage engine.
May 7 2016, 1:17 PM · Files
rubenriverae updated the task description for T4752: Daemons may not have permission to remove files from local disk storage engine.
May 7 2016, 1:13 PM · Files
rubenriverae renamed T4752: Daemons may not have permission to remove files from local disk storage engine from Daemons may not have permission to remove files from local disk storage engine to Daemons may have permission to remove files from local disk storage engine.
May 7 2016, 1:08 PM · Files

Apr 21 2016

angie moved T5031: Draft Comment Persists After Submission from Restricted Project Column to Restricted Project Column on the Restricted Project board.
Apr 21 2016, 10:22 PM · Restricted Project, Support Impact, Mobile

Apr 15 2016

epriestley closed T6806: Raise severity of "phd.user" warning eventually, a subtask of T5196: Enforce that phd is run as the phd.user daemon user, as Resolved.
Apr 15 2016, 9:09 PM · Support Impact, Daemons

Jan 21 2016

epriestley moved T4752: Daemons may not have permission to remove files from local disk storage engine from Backlog to vNext on the Files board.
Jan 21 2016, 12:36 PM · Files
epriestley added a comment to T4752: Daemons may not have permission to remove files from local disk storage engine.

Daemons now do both reads and writes, and may need to do reads and writes which are nonlocal in cluster configurations. So I think the pathway forward here must be to expose local disk storage over HTTP with S3-like raw APIs (read, write, delete).

Jan 21 2016, 12:36 PM · Files

Dec 12 2015

epriestley added a comment to T5554: arc fails with svn/git/hg non english locales.

For completeness, T9953 / D14735 cleaned up an obscure rough edge on a narrow range of Git versions.

Dec 12 2015, 1:46 PM · Arcanist

Dec 10 2015

epriestley moved T8075: arc patch fails on Windows with SVN (because it uses "cd", not "setCWD") from Backlog to arc patch on the Arcanist board.
Dec 10 2015, 3:06 PM · Windows, Arcanist
epriestley closed T9132: Build an ApplicationEditor abstraction, a subtask of T5031: Draft Comment Persists After Submission, as Resolved.
Dec 10 2015, 1:43 PM · Restricted Project, Support Impact, Mobile

Dec 9 2015

epriestley added a comment to T5031: Draft Comment Persists After Submission.

Broadly, if comments have the new "stacked action" UI (an "Add Action..." dropdown, allowing you to take multiple actions at once), the expectation is that they support the new drafts too. This includes Maniphest at HEAD.

Dec 9 2015, 1:05 PM · Restricted Project, Support Impact, Mobile

Dec 5 2015

angie moved T5031: Draft Comment Persists After Submission from Restricted Project Column to Restricted Project Column on the Restricted Project board.
Dec 5 2015, 5:09 AM · Restricted Project, Support Impact, Mobile

Dec 3 2015

epriestley closed T5031: Draft Comment Persists After Submission as Resolved by committing rPb82863d972a5: Implement versioned drafts in EditEngine comment forms.
Dec 3 2015, 3:07 PM · Restricted Project, Support Impact, Mobile

Dec 2 2015

epriestley added a comment to T5031: Draft Comment Persists After Submission.

I've marked D14637 as fixing this.

Dec 2 2015, 8:59 PM · Restricted Project, Support Impact, Mobile