The "human workers need to do something nuanced" application within Phabricator.
First use case is customer support, including aggregating stuff from social media.
Details
Details
Description
Nov 11 2019
Nov 11 2019
May 3 2019
May 3 2019
epriestley renamed T406: Support "Oncall" Users from Build Oncall / Alerting / Monitoring tool, similar to PagerDuty to Support "Oncall" Users.
Jan 3 2019
Jan 3 2019
Jun 5 2018
Jun 5 2018
Feb 9 2018
Feb 9 2018
epriestley renamed T10363: Reorient Doorkeeper publishing around transactions instead of feed stories from Reorient publishing (Doorkeeper, feed.http-hooks) around transactions instead of feed stories to Reorient Doorkeeper publishing around transactions instead of feed stories.
Jul 9 2017
Jul 9 2017
Jul 5 2017
Jul 5 2017
Jun 27 2017
Jun 27 2017
epriestley added a revision to T12738: Nuance: As a Helpdesk, for Phabricator/Phacility support: Restricted Differential Revision.
epriestley added a comment to T12738: Nuance: As a Helpdesk, for Phabricator/Phacility support.
I think we're more-or-less at the point where the existing Nuance code is about as internally modernized as it's going to get, so there isn't a great deal of remaining obvious technical debt to pay down.
epriestley moved T12738: Nuance: As a Helpdesk, for Phabricator/Phacility support from Backlog to Now on the Nuance board.
May 24 2017
May 24 2017
May 22 2017
May 22 2017
avivey added a comment to T12739: Nuance: As an External Bridge, to GitHub and other similar systems.
Ahh, makes sense now :)
epriestley added a comment to T12739: Nuance: As an External Bridge, to GitHub and other similar systems.
johnny-bit added a comment to T12739: Nuance: As an External Bridge, to GitHub and other similar systems.
chad added a comment to T12739: Nuance: As an External Bridge, to GitHub and other similar systems.
GH Issues flow into Nuance and a human can decide whether to open it up as a Maniphest Task, similar to email. The end user can fully communicate an issue back to Phabricator without ever leaving their preferred source (email, Github, Twitter). Developers can stay in Phabricator and manage priorities, projects, workboards.
avivey added a comment to T12739: Nuance: As an External Bridge, to GitHub and other similar systems.
Why is this Nuance and not Doorkeeper?
May 21 2017
May 21 2017
chad renamed T12738: Nuance: As a Helpdesk, for Phabricator/Phacility support from Nuance: As a Helpdesk, for Phabricator/Phacility suppot to Nuance: As a Helpdesk, for Phabricator/Phacility support.
Luke081515.2 added a comment to T12738: Nuance: As a Helpdesk, for Phabricator/Phacility support.
There's a typo in the headline, but I can't it :(
epriestley renamed T12738: Nuance: As a Helpdesk, for Phabricator/Phacility support from Nuance: As a Helpdesk to Nuance: As a Helpdesk, for Phabricator/Phacility suppot.
epriestley updated the task description for T12738: Nuance: As a Helpdesk, for Phabricator/Phacility support.
epriestley renamed T12739: Nuance: As an External Bridge, to GitHub and other similar systems from Nuance: As an External Bridge to Nuance: As an External Bridge, to GitHub and other similar systems.
epriestley triaged T12739: Nuance: As an External Bridge, to GitHub and other similar systems as Wishlist priority.
epriestley renamed T12740: Nuance: As a Bulk Editor, when edits require human decisions from Nuance: As a Bulk Editor to Nuance: As a Bulk Editor, when edits require human decisions.
epriestley removed a parent task for T8783: Unprototype Nuance (v1): T5815: Make it easier to work through a queue of stuff.
epriestley moved T10363: Reorient Doorkeeper publishing around transactions instead of feed stories from v1 to Backlog on the Nuance board.
Apr 12 2017
Apr 12 2017
Apr 7 2017
Apr 7 2017
Mar 9 2017
Mar 9 2017
Jan 31 2017
Jan 31 2017
Nov 14 2016
Nov 14 2016
dmgarcia closed Q513: How can I activate Nuance ? as resolved.