In Wikimedia's Phab instance, we have both volunteer and "paid" (such as WMF) users (and their associated user profiles).
Paid users sometimes change jobs. Hence their work Phab accounts gets disabled, as part of an offboarding process.
I'm having the (anecdotal) impression that many users have a hard time to "realize" that a user is not active anymore.
Current UI when a user account is disabled:
- On the user profile page, the only hint is the line "Roles: Disabled", right above a misleading "Availability: Available".
- In tasks, there is a small grey dot (handle-availability-disabled) in front of user names. (I do know it's a hint meaning either "unverified account" or "disabled account". Others might not know.)
- In tasks, the popover on user names does not offer info about "disabled" accounts either (only: "username", "title", "user since", and again "availability").
Users request feedback from disabled accounts. Which will never reply.
Users think that a certain disabled account still is in their job position (which is often listed in the "title").
I'm not sure what's the best approach since browsers don't support <blink> anymore for "Role: Disabled" on the profile page. ;)
Many resolved/archived objects are
strike-through in the UI. So I could imagine to render the account name and title as strike-through in both the popover and on the profile page. I could also imagine strike-through for the account name in tasks, however that might be seen as inconsistent with the small dot (e.g. a red dot is used when not being available, afaiu).
This was originally brought up in https://phabricator.wikimedia.org/T115579 and I got asked about this very topic again today in a private conversation by anothe user, hence I decided to upstream this issue.
If your impression is different, feel free to decline this request.