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Wage an endless war against HP Printer Fax Support
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Authored By
epriestley
Dec 9 2016, 7:25 PM
Tokens
"The World Burns" token, awarded by lewellyn."Evil Spooky Haunted Tree" token, awarded by chad."Manufacturing Defect?" token, awarded by avivey.

Description

This can only end well.

Event Timeline

If you are not an administrator and create a task with THE FAX SUPPORT NUMBER THAT SHALL NOT BE NAMED in the title or body, you will now be immediately logged out of all your sessions and your task will be quarantined.

This is accomplished through a new Herald action (in D17017) working in conjunction with H150.

This system is extremely advanced and attackers have no hope of penetrating our sophisticated cyber defense matrix.

I thought it was OK for us to test various revenue streams?

If you are not an administrator and create a task with THE FAX SUPPORT NUMBER THAT SHALL NOT BE NAMED in the title or body, you will now be immediately logged out of all your sessions and your task will be quarantined.

Aha. I mentioned the task ID of such a task in Conpherence the other day, while wondering about how to combat abuse (since it was still open and relevant to my pondering). I had to re-verify my email and things a few minutes later. Is this also intended behavior? :)

I turned on email verification if you previously made an account here and never verified it, you were probably prompted.

OK, so just unfortunate timing then. Ignore the smell of smoke, there's no fire apparently. :)

I have a not-so-bad version of this in mind but it seems that the printer faxers are too terrified of our advanced defenses to even attack us any more.

We scored our first kill today. @dgdfgdg slipped through our defenses in his initial volley, but we reacted quickly and the system automatically deflected his second salvo.

Alas, war exacts a great price. We lost the valuable, round numbered task T12000 in the melee. I had high hopes after T11999 was filed this morning, but they've been thoroughly dashed.

Press F to pay respects.

Users @techhelpuk and @antivirussupportuk each created one new Calendar event this morning, offering help with anti-virus software instead of printers and encouraging users to call new numbers.

Endless war continues with E1323 😉

That one is somewhat interesting because the user created a safe-looking object, then edited the objectionable content into it. I had hoped we might see a few years of uneasy peace before things escalated so far.

Recently, we've started seeing a handful of attacks where human users appear to read a discussion, formulate a human-sounding, contextual reply (e.g., discussing the thread topic in what appears to be a human way, just with a very shallow understanding of the issue), and then include a link to a site offering various services (mostly essay writing?) in the footer.

Press F to pay respects.

GitLab and GitHub have a file finder feature that activates when you press the T key, so I guess I'm not too embarrassed to admit I mashed the F key for a bit before someone explained to me that this is a meme. I kind of thought it would activate the token feature, I guess?

Recently, we've started seeing a handful of attacks where human users appear to read a discussion, formulate a human-sounding, contextual reply (e.g., discussing the thread topic in what appears to be a human way, just with a very shallow understanding of the issue), and then include a link to a site offering various services (mostly essay writing?) in the footer.

Sure, getting closer to https://xkcd.com/810/. :-)

A handful of users had created Conpherence threads to help the community find HP printer fax support. I destroyed these threads manually. There's currently no "Can Create Threads" permission and I probably wouldn't want to lock this down today since we get some legit uses out of it too.

epriestley claimed this task.

We've closed registration on this install, mooting this.

We got a printer fax spam support request into the completely private Support app today. 😑