Discussion about User Support.
Details
Apr 20 2022
This only impacts the "Support" application in Phacility and it's hard to imagine building a Doorkeeper bridge for it now.
Jan 22 2021
Apr 17 2020
Dec 20 2018
Nov 10 2018
Sep 5 2018
Aug 10 2018
Aug 9 2018
A related score-board might be to show mana-rich tasks.
Jul 31 2018
Sep 28 2017
Sep 18 2017
Sep 14 2017
Yeah, this is hard coded here:
Aug 3 2017
Jul 27 2017
Jul 26 2017
Jul 25 2017
Jul 21 2017
Jul 20 2017
Jul 19 2017
Jul 18 2017
Jul 17 2017
Inbound mail seems to be working now.
Inbound mail later bounced. I think the issue is that we have a *.phacility.com MX record, but an admin.phacility.com A record. I can't recite all the wildcard vs nonwildcard DNS rules offhand, but I think the A record is shadowing the MX record, e.g. dig mx admin.phacility.com does not produce the right results. I've added an admin.phacilty.com MX record which might sort things out once it propagates.
Jul 14 2017
Using @mentions in issue comments hits a policy exception because of the slightly odd way pact policy filtering works.
This works now: PHI1
Test mail from the console now gets routed/accepted properly but real mail still doesn't. I'm going to write this off as possibly being a route propagation issue for a little bit and see if it fixes itself.
Email replies don't actually work since mail gets routed to the web tier (mail.phacililty.com) which can't hit admin. I think I can fix this with a mail route.