Page MenuHomePhabricator

Unverified/nonsense account emails can trigger inbound CCs (was: Inbound support pact email sometimes CCs disabled user `@maxhodges` in Phacility)
Closed, ResolvedPublic

Description

This is something of a weird one.

On Phacility, user @maxhodges is disabled, but three different pacts have CC'd him (PHI35, PHI1309, PHI1202). In all cases, the action which added this account to CC was an email reply.

This is harmless because of how policies work, but likely suggests that inbound mail has some kind of parsing issue -- like a header is getting picked up by accident and treated as a mention?

Event Timeline

epriestley created this task.

Aha! This user very cleverly added noreply@admin.phacility.com to their user account before they were disabled.

They are then CC'd because their email address is on the recipient list.

We should probably:

  • Only trigger CCs for recipients if the recipient email is verified.
  • Never trigger CCs for recipients if the recipient email is on any of the "magic" lists of noreply/reserved addresses.
epriestley renamed this task from Inbound support pact email sometimes CCs disabled user `@maxhodges` in Phacility to Unverified/nonsense account emails can trigger inbound CCs (was: Inbound support pact email sometimes CCs disabled user `@maxhodges` in Phacility).Jun 18 2019, 5:22 PM