Issues with Support Impact that also have a higher cost to fix the longer they remain open, at a higher rate than user growth. The most common reasons are:

• Migrations Major migrations get more expensive when there's more data.
• Technical Blocker Issues that prevent something from getting fixed.
• Anticipated Cohort Issues that may affect few users now, but are anticipated to affect a larger portion of user in the future (for example, non-English users or users deploying on clusters).