Is the file larger than PHP or MySQL's limits? Are you storing in the database, disk, or elsewhere? Is the filetype supported by your system? Theres lots of things that could be misconfigured.

But cannot open the interface where I can choose the file...I get a time-out error after I click on Edit Picture Profile...

Does the issue reproduce for you here?

Not here...here is correct, if you look my images, is changed!!! :(

Are there timeout errors in your server logs? Anything in the developer console on your browser?

I would also be curious if the issue repros on a new account on your install.

Usually this is because outbound HTTP requests are firewalled and we're trying to fetch a Gravatar. Workaround is to disable security.allow-outbound-http. Real fix is to time out the request and/or detect this during config.

Support Impact This breaks core functionality in a confusing way without a clear path forward for users.

Alternative fix is to delete Gravatar support.

In T6261#78754, @leonardo.furio wrote:

Perfect!!! thank you!

Is the workaround enough to mark this as 'resolved'?

Maybe not enough but depends from your point of view...maybe the real solution is give the opportunity to ask if you want gravitar or not.

@chad
I think T6322 is different a little bit.
Change user picture was success, but it took very long time to see edit picture page.
Please check this,

Please see T6261#78678

Thanks @chad
I think gravatar option ( default = false ) is needed.

I think we should just remove Gravatar support completely. I don't think it's valuable enough to justify the complexity that supporting it implies.