mov and m4v videos don't play
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Description

Issue started to happen after upgrading to stable version "2017 Week 2", for example the following sample mov video doesn't play:

For m4v, seems working in Firefox, some works in chrome, but not working in Safari:

Used to work on an older builder of phabricator.

See also T12079 and T12219, although I'm not sure if either of those are duplicates of this.

epriestley closed this task as Resolved.Apr 7 2017, 12:49 PM
epriestley claimed this task.

This appears to now be resolved for me, presumably by the fixes for T12079 and T12219.

@epriestley not sure if the current phabricator install has been upgraded to lastest code that contains this fix yet, but the first video included in this bug which is a mov file still doesn't play. If I download it, it works, so the mov file itself is working.

Here's a screenshot of this working correctly for me in Safari:

...so I'm not sure how to reproduce the issue you're encountering.

This is what I see in chrome (Version 58.0.3029.110 (64-bit))

chad added a subscriber: chad.Wed, May 17, 6:14 PM
This comment was removed by chad.

@chad The first video still doesn't play in Chrome (Version 58.0.3029.110 (64-bit); seems working in FF and safari now.

I can not play the .mov file in Chrome no matter what I try:

  • Visiting the URL directly does not play it in Chrome. In Safari: video plays. In Chrome: video downloads. In Firefox: "Video format or MIME type not supported."
  • Downloading the file, then dragging it into a Chrome window does not play it in Chrome. In Safari: video plays. In Chome: video downloads. In Firefox: "Video format or MIME type not supported."
  • Downloading the file, then opening a .html file next to it with <video src="movie.mov" /> does not play it in Chrome. In Safari: video plays. In Chrome: only audio plays. In Firefox: "video format or mome type is not supported".

Can you play the .mov file in Chrome?

chad added a comment.Wed, May 17, 6:22 PM

I can't play it in Chrome in any circumstance.

@epriestley I see, tried the same steps and it doesn't play directly within chrome. Thanks for investigating.