Page MenuHomePhabricator
Create Task
Maniphest T12280

mov and m4v videos don't play
Closed, ResolvedPublic
Actions

Assigned To
epriestley
Authored By
zhiyuchen
Feb 16 2017, 7:40 PM
Tags
Referenced Files
F4962937: image.png
May 17 2017, 6:13 PM
F4962935: Screen Shot 2017-05-17 at 11.12.09 AM.png
May 17 2017, 6:12 PM
F2964597: sample_iTunes.mov
Feb 16 2017, 7:40 PM
F2964629: sample_iPod.m4v
Feb 16 2017, 7:40 PM
Subscribers
chad
epriestley
zhiyuchen

Description

Issue started to happen after upgrading to stable version "2017 Week 2", for example the following sample mov video doesn't play:

For m4v, seems working in Firefox, some works in chrome, but not working in Safari:

Used to work on an older builder of phabricator.

Related Objects

Event Timeline

zhiyuchen created this task.Feb 16 2017, 7:40 PM
epriestley added a subscriber: epriestley.Feb 18 2017, 2:15 AM

See also T12079 and T12219, although I'm not sure if either of those are duplicates of this.

epriestley closed this task as Resolved.Apr 7 2017, 12:49 PM
epriestley claimed this task.

This appears to now be resolved for me, presumably by the fixes for T12079 and T12219.

zhiyuchen added a comment.May 17 2017, 6:09 PM

@epriestley not sure if the current phabricator install has been upgraded to lastest code that contains this fix yet, but the first video included in this bug which is a mov file still doesn't play. If I download it, it works, so the mov file itself is working.

epriestley added a comment.May 17 2017, 6:12 PM

Here's a screenshot of this working correctly for me in Safari:

Screen Shot 2017-05-17 at 11.12.09 AM.png (1×1 px, 277 KB)

...so I'm not sure how to reproduce the issue you're encountering.

zhiyuchen added a comment.May 17 2017, 6:13 PM

This is what I see in chrome (Version 58.0.3029.110 (64-bit))

image.png (678×1 px, 65 KB)

chad added a subscriber: chad.May 17 2017, 6:14 PM
This comment was removed by chad.
zhiyuchen added a comment.May 17 2017, 6:16 PM

@chad The first video still doesn't play in Chrome (Version 58.0.3029.110 (64-bit); seems working in FF and safari now.

epriestley added a comment.May 17 2017, 6:20 PM

I can not play the .mov file in Chrome no matter what I try:

  • Visiting the URL directly does not play it in Chrome. In Safari: video plays. In Chrome: video downloads. In Firefox: "Video format or MIME type not supported."
  • Downloading the file, then dragging it into a Chrome window does not play it in Chrome. In Safari: video plays. In Chome: video downloads. In Firefox: "Video format or MIME type not supported."
  • Downloading the file, then opening a .html file next to it with <video src="movie.mov" /> does not play it in Chrome. In Safari: video plays. In Chrome: only audio plays. In Firefox: "video format or mome type is not supported".

Can you play the .mov file in Chrome?

chad added a comment.May 17 2017, 6:22 PM

I can't play it in Chrome in any circumstance.

zhiyuchen added a comment.May 17 2017, 6:23 PM

@epriestley I see, tried the same steps and it doesn't play directly within chrome. Thanks for investigating.

Phabricator · Built by Phacility