Page MenuHomePhabricator

LDAP login for few accounts not working.
Closed, InvalidPublic

Description

The Phabricator instance was configured with LDAP. The configuration worked so far and 31 users are registered and approved in Phabricator.

However, two of them (these two were not the latest who registered, but the 19th and 22nd account) cannot login with their LDAP account.

They receive the following error message:

The external account ("LDAP") you just authenticated with is not configured to allow registration on this Phabricator install. An administrator may have recently disabled it.

I checked and all accounts are approved.

./bin/auth ldap

returns

Found LDAP Account: <USER>

What could be the problem and how could I get information why their login failed?

Event Timeline

maxie updated the task description. (Show Details)
maxie added a project: LDAP.
maxie added a subscriber: maxie.
epriestley claimed this task.
epriestley added a subscriber: epriestley.

This task doesn't contain enough information for us to reproduce the problem you're encountering. Please see Contributing Bug Reports for an outline of what we need in an actionable bug report.

See also Support Resources.