Page MenuHomePhabricator

Add "Search First" to Feature Request documentation, maybe?
Closed, WontfixPublic

Description

We close 40-50 tickets per month as "duplicate". It seems some of these could be headed off if people remembered to search for their feature first.

Event Timeline

chad raised the priority of this task from to Needs Triage.
chad updated the task description. (Show Details)
chad added a project: Documentation.
chad added subscribers: chad, epriestley.

I'm fine with giving this a shot.

A vague concern is that it's a lot easier to merge tasks than to split them, and I'd rather have 40 duplicates / month which we merge correctly than 10 cases /month of users adding totally unrelated problems to existing tasks just because they share some keywords.

chad claimed this task.