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User cant reset his password. This text you can see when linking from the letter:

Event Timeline

Rado assigned this task to epriestley.
Rado raised the priority of this task from to Needs Triage.
Rado updated the task description. (Show Details)
Rado added a project: Auth.
Rado added a subscriber: Rado.

I can't reproduce this (resetting my own password works fine), and this report doesn't include enough information to allow us to help you.


  1. Visit auth form:
  2. Click on link "Forgot your password?":
  3. Visit reset form:
  4. Type account email and click on button "Send Email":
  5. See success message:
  6. Visit mailbox and see mail:
  7. Click on link in the letter and see error message:

I can't reproduce this. When I follow these steps, the workflow completes successfully.

Can I change password for user by manage mysql database?

bin/accountadmin <username>

Sorry, I made a mistake and didn't update my local copy properly before trying to reproduce this. This is an error on our side.