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Unread notification counter not working?
Closed, WontfixPublic

Description

Apologies if this is already a known thing that you guys are working on but I did a search for unread and I saw a bunch of closed tasks and commits that seem like they should have already covered this.

In our install we have notifications enabled and are using Aphlict and all that.
We do get little popups at the bottom left when something happens, but they go away after a couple seconds and then there is nothing letting us know that something new happened.
We don't get any kind of a change on the notification bar or on the title bar saying that there are unread notifications and if you click on the notification icon, it looks like nothing is indicated as unread. Everything seems to be in a lighter shade.

If there's just a setting I'm missing somewhere, please let me know.

Event Timeline

rbalik updated the task description. (Show Details)Mar 30 2015, 8:53 PM
rbalik added a subscriber: rbalik.
rbalik created this task.
rbalik raised the priority of this task from to Needs Triage.
chad added a subscriber: chad.Mar 30 2015, 8:54 PM

You are only notified once, either via email or via the icon.

Oh, so if I disable email, then the icon will work? I'll give that a shot

chad added a comment.Mar 30 2015, 9:01 PM

In email settings you can set each one to 'Email, Notify, Ignore'. I find it useful to set low-quality items to Notify.

chad added a comment.Mar 30 2015, 9:01 PM

Or go full email-less.

chad closed this task as Resolved.Mar 30 2015, 9:55 PM
chad claimed this task.

Ok yeah, this does seem to be working.
If I might offer a suggestion, it would be cool if this worked similar to how slack works in that if a notification is not marked unread after configurable time then it still sends you an email. That way you won't be bombarded with email if Phab is open, but if you're away from your desk you'll get emails to let you know that something is happening.

Also, most services separate emails from their in-app notifications in that you'll still see a notification icon even if you got an email about it.

rbalik reopened this task as Open.Mar 30 2015, 11:02 PM

I'm just reopening to call attention to my last comment/suggestion.

chad added a comment.Mar 30 2015, 11:07 PM

It's sort of counter to the very design philosophy of Phabricator, so we're unlikely to pursue it. Mostly, Phabricator, like most "enterprise" applications are productivity tools. We're very critical of adding features such as that as they have a high level of noise, with a very low level of signal. I can understand why other applications, like Facebook/Twitter, etc do this, as they are incentivized to keep you on their service. With Phabricator I just want you to go back to work.

chad added a comment.Mar 30 2015, 11:11 PM

T5791 T6824 T6309 also, haha, there are a number of requests in this vein, but T5791 seems to be King right now.

Haha ok, I'll put my thoughts on one of those so you can have one less task to worry about.

epriestley closed this task as Wontfix.Mar 30 2015, 11:12 PM

In any case, we're very unlikely to ever put time delays on mail.