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Adding internal mailing lists does not work
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Description

Adding our internal mailing list to the Create Mailing lists does not work, rather it allows us to add the email list, allows us to add that name in the tasks but will not send any mail to that list when the task i changes. It would be ideal to send emails to our internal mailing lists eg: xproject-reviews@company-name.com

Event Timeline

andeepak assigned this task to epriestley.
andeepak raised the priority of this task from to Needs Triage.
andeepak updated the task description. (Show Details)
andeepak added a project: Phabricator.
andeepak added a subscriber: andeepak.

It should be sending mail. Are you sure your mailing list is configured to accept mail from Phabricator?

You can use this command to see mail sent by Phabricator:

phabricator/ $ ./bin/mail list-outbound

Here is an example what I did. I created a list called "Private" and added my gmail id to it. Added that to a task and then made changes no emails were sent , while it did send email to my login user id.

I can't replicate this. I created a new list 'ChadPhacility', added it to a task and updated the description. Email was sent and received.

I would check what @epriestley noted above. Change the title of the task or something, and run the command above. You'll see something like this:

656  Void      T13: My New Test Task
657  Sent      T13: My New Test Task
658  Sent      T13: My New Test Task
659  Sent      T13: My New Test Task

One was Void (correctly) as it was the same email address as the mail list, the others all show sent.

Hi Chad,
Thanks the command shows that email is sent. We did some more testing here.

  • Modified the mailing list to have only to email id/user who was registered on phabricator it worked
  • Modified the mailing list to have my gmail id which is not registered on my phabricator ( we have enabled only to login thorugh LDAP ) did not work rather mail was sent but was not received
  • Modified the mailing list to have a mailing list ( cod-reviews@companyname.com) which is not registered on my phabricator ( we have enabled only to login thorugh LDAP ) did not work rather mail was sent but was not received

Any ideas why it does not work in the other scenarios ?

If mail was sent, Phabricator handed it off to the MTA and got an affirmative reply. This means your MTA is misconfigured or has a deliverability issue. There's nothing we can do to resolve this, check your MTA / mailing list configuration.

ok thats fair enough let me debug that. Appreciate the responses :)