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diff --git a/src/docs/contributor/bug_reports.diviner b/src/docs/contributor/bug_reports.diviner
--- a/src/docs/contributor/bug_reports.diviner
+++ b/src/docs/contributor/bug_reports.diviner
@@ -12,6 +12,7 @@
For help, see @{article:Providing Reproduction Steps}.
+
Overview
========
@@ -151,8 +152,8 @@
For help, see @{article:Providing Reproduction Steps}.
-Create a Task in Maniphest
-==========================
+For Open Source Users
+=====================
If you're up to date, supported, have collected information about the problem,
and have the best reproduction instructions you can come up with, you're ready
@@ -161,18 +162,16 @@
It is **particularly critical** that you include reproduction steps. We will
not accept reports which describe issues we can not reproduce.
-(NOTE) https://secure.phabricator.com/u/newbug/
+(NOTE) https://discourse.phabricator-community.org/c/bug
+
-If you don't want to file there (or, for example, your bug relates to being
-unable to log in or unable to file an issue in Maniphest) you can file on any
-other channel, but we can address reports much more effectively if they're
-filed against the upstream than if they're filed somewhere else.
+For Phacility Customers
+=======================
-| Effectiveness | Filing Method |
-|---|---|
-| Best | Upstream Maniphest |
-| Ehhh | Quora, StackOverflow, Facebook, Jelly, email, etc. |
-| What | Passive-aggressive tweet |
+If you've encountered a bug via a Phacility instance or have a paid support
+contract with Phacility, you can find more information on how to get help via
+[[ https://admin.phacility.com/book/phacility/article/support/ | Phacility
+Support ]].
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