diff --git a/src/docs/user/support.diviner b/src/docs/user/support.diviner --- a/src/docs/user/support.diviner +++ b/src/docs/user/support.diviner @@ -30,19 +30,13 @@ ============== The upstream will accept **reproducible** bug reports in modern, first-party -production code running in reasonable environments. +production code running in reasonable environments. Before submitting a bug +report you **must update** to the latest version of Phabricator. This reduces +support costs on the upstream, please be mindful. To report bugs, see @{article:Contributing Bug Reports}. -Requesting Features -=================== - -The upstream accepts feature requests which **describe problems** you would -like Phabricator to be able to solve. - -To request features, see @{article:Contributing Feature Requests}. - Contributing ============ @@ -64,8 +58,8 @@ Helping individual installs navigate unique setup problems takes our time away from developing Phabricator, so we can not offer this service for free. -You may be able to get free help with these issues from the community. See -below for details. +You may be able to get free help with these issues from the +[[ https://phurl.io/u/discourse | community ]]. See below for details. Hosting @@ -82,42 +76,12 @@ ourselves can hope to navigate. -Prioritization -============== - -The upstream offers prioritization, a service which allows you to control -our roadmap and get features you're interested in built sooner at reasonable -rates. See -[[ https://secure.phabricator.com/w/prioritization/ | Prioritization ]] for -details. - - -Consulting -========== - -The upstream offers general-purpose consulting services. See -[[ https://secure.phabricator.com/w/consulting/ | Consulting ]] for details. - - -Community -========= +Phabricator Community +===================== -These resources are not provided by the upstream. They are not official support -channels and you may not receive support here, or you may receive help which is -misleading or wrong. - -You may be able to get answers to questions on sites like -[[ http://stackoverflow.com | Stack Overflow ]], -[[ https://www.quora.com | Quora ]], -[[ https://jelly.co | Jelly ]], or -[[ https://twitter.com | Twitter ]]. The upstream occasionally participates on -these sites but these are not official support channels and you should not -expect to receive a response. - -There is a -[[ https://secure.phabricator.com/conpherence/1336/ | General Chat ]] -Conpherence room on this install, and you can ask questions in -[[ https://secure.phabricator.com/ponder/ | Ponder ]]. These -are not upstream support channels and you may not receive a response to -questions, but someone in the community may be able to point you in the right -direction. +We provide hosting for a +[[ https://phurl.io/u/discourse | Discussion Forum ]] +where admins and users help and answer questions from other community members. +Upstream developers may occasionally participate, but this is mostly +a user to user community. If you run into general problems, but are not +interested in paid support, this is the main place to find help.